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临床支持专员Clinical Support Special

刷新时间:2023-11-28

隐适美中国Invisalign China

面议

杭州市 | 本科 | 1年以下

基本信息
工作地点:杭州市 所属部门:临床部
职位类别:医生/医师 招聘人数:1 人
汇报对象:无
职位描述

SUMMARY
This position is responsible for handling clinical-related issues, internal and external, for Align Technology in China. Responsibilities fall in three broad categories but may not be limited to:
1.Training of customers (internal & external) and/or speaking in clinical settings on behalf of the company,
2.Clinical Support to customers especially on ClinCheck, attachment and troubleshooting,
3.Contributor or review of clinical content of doctor education/marketing materials and internal clinical education materials.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

•Manage day to day tasks within Clinical department.
•Provide ClinCheck review and clinical support to customers to improve their invisalign operation skills.
•Handle ClinCheck related complaint and troubleshooting.
•Provide Clinical Training (internal) – Establish and oversee internal clinical education to Align employees, in particular Sales, Customer Service and Marketing.
•Represent Align clinical present at academic and professional Align events to customers.
•Provide clinical feedbacks to research project and new product launch to improve products.
•Work with local speakers in the development of publications that can be used by AT as case studies
•Follow departmental procedures to obtain 100% accuracy and completeness in all areas
•Obtain & maintain appropriate knowledge level of employees on products and process through employee training & development
•Participate in assigned clinical projects to support
•Spend approximate 20-50% working time to travel and support local education events, customer visit or take training.


Additional responsibilities:
•Participate in proactive team efforts to achieve departmental and company goals.
•Perform other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Highly Organized
Oriented
Takes initiative
Results oriented with proven experience
Independent and able to work autonomously
Strong time management skills
Task-oriented-Quick to respond
Expert in PowerPoint, Excel, Word, and overall computer and computer organizational skills
Experience with Invisalign IDS and ClinCheck software
Good communication skills


EDUCATION and/or EXPERIENCE
DDS degree or equivalent Certificate of Dentistry from an accredited University Master of Orthodontics degree or equivalent is desired
Fluent in English
.

WORK SCHEDULE / HOURS
The normal work hours and days assigned to this position are: Mon-Fri 9:00am to 6:00pm.

岗位要求:
学历要求:本科 工作经验:1年以下
年龄要求:不限 性别要求:不限
语言要求:普通话,英语 专业要求:不限
企业信息
公司性质:其它 公司规模:100-499人
所属行业:医疗设备/器械
企业介绍

爱齐(上海)商贸有限公司是美国Align Technology Inc. 我们的产品为隐形牙套,是Align Technology专有的产品,在全球100多个国家销售,并于1998年通过美国食品药品管理局(FDA)审批。Align Technology Inc. 于2000年在美国纳斯达克上市,全球至今已经有几百万患者使用过Invisalign隐适美产品。
爱齐公司强调创新、以结果为导向、以客户与团队合作为中心、自我领导的能力与精神,为员工提供多元化的发展空间,并为员工创造学习、友好、合作、健康的工作环境。
我们在中国成立六年多,已经成功建立了市场品牌并开始商业运作,我们竭诚邀请充满工作激情,具有挑战精神的精英加入到我公司,共同创造你与公司的成功!

企业信息

隐适美中国Invisalign China

医疗设备/器械

100-499人

其它

上海市徐汇区天钥桥路333号腾飞大厦2201室

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