岗位职责：
•Proactively engage with all Nike China customer service function stakeholders to make sure the right and consistent understanding of business needs and knowledge
•Analyze and document business processes, study/research new process requests, and create processes flow diagrams
•Provide consulting services, communicate and coordinate with business user, gather, validate, and document business requirements of various customer service function, refine requirements and translation requirements into IT technical solutions
•Act as IT subject matter expert in multi projects of Nike China Customer service. Be in charge of the IT relevant tasks and work streams.
•Act as business system analyst, establish project to make consulted IT solution happen and support project in Think & Study/Research phase, which is under the guidance of Nike project methodology (P3 process).
•Understand and assist Nike China business on project related changes on process, people and tools. Provide sufficient training and support to drive any IT related transitions.
•Effectively communicate with both Nike China Supply China function team and GC Nike Tech. Work closely with Architecture team, project team, production support, be an efficient bridge to manage the right information and business understanding between business team and Tech Team
•Working with project team, monitor and manage the project delivery performance to make sure the high quality deliverable.

任职资格：
•Bachelor degree or above, major in computer science or relevant.
•＞5 years working experience in IT business analyst or system analyst role
•Understand fundamental IT application architecture
•Experienced with BI solution and platform
•Retail industry experience, customer service knowledge is a plus
•Solid written and oral communication skills in both Mandarin and English.
•Quick leaner, good interpersonal skill, multi-task capability.

NTT DATA集团始建于1967年，原是日本电信电话公社的数据通信部门。1988年从日本电信电话公社独立出来，并于1995年在东京证券交易所上市。
NTT DATA（恩梯梯数据）集团是世界500强企业NTT集团旗下五大核心集团之一，是世界领先的IT服务供应商和全球创新合作伙伴，分支机构遍及42个国家和地区，目前集团员工人数已超8万名。NTT DATA集团在日本金融业IT服务销售额排名连年名列第一，在金融，公共，制造、流通等众多领域积累了40年以上的丰富经验和技术。我们注重长期合作，将全球资源与本地知识有效结合，为客户提供卓越的专业IT服务。
NTT DATA自1998年开始，一直致力于为中国各领域顶级企业提供多方位的IT服务，在中国各地的投资企业有近二十家，拥有3,800名员工，NTT DATA（中国）作为中国业务的总部基地，除了在软件外包领域有卓越的业绩外，在中国本土的汽车、制造、流通、金融、医疗、零售等领域也呈现出了很好的发展态势，今后也将继续秉持“运用IT技术改变世界”和“不断革新IT技术”的双重意志，在IT服务领域，发挥核心变革者的作用，以全球化的视野和规模，在帮助客户实现梦想的同时，成为
一个运用IT技术和全世界的伙伴一起合作的公司；
一个拥有为满足客户要求，赢得客户“感谢”而辛勤工作的员工的公司；
一个处处充满生机、蒸蒸日上的公司；