Primary Responsibilities•Use established testing methods to identify and document software defects.•Accurately execute all assigned test cases to ****uate game functionality, performance, and stability.•Stay up to date on testing processes and tools to enhance efficiency and effectiveness.•Enter detailed, clear, and concise bug reports into the bug database to assist developers in resolving issues.•Analyze game performance metrics such as **** rates, load times, and memory usage to identify areas for optimization.•Provide insights into the playability, balance, and overall experience of the game to support development decisions.•Create and maintain detailed documentation of testing procedures, test plans, and test results for future reference and audits.•Work closely with developers to reproduce complex bugs, provide additional context, and suggest potential solutions.•Re-test fixed bugs with each release to ensure they have been resolved, and no new issues have been introduced.•Work with customer success, development, and production teams to address p****-reported issues and ensure alignment on game quality goals.Core Competencies•Behavioral•Show respect to others, live our company values, and maintain a positive, team-oriented attitude.•Work effectively both independently and with others, stay open to feedback, and ask questions to learn and improve.•Be on time, ready to work, and demonstrate consistent effort and focus throughout the workday.•Technical•Learn and apply bug reporting standards, entering clear, valid, and ****able bugs while maintaining a balanced severity spread and keeping invalid rates below 30%.•Develop foundational QA skills, gain proficiency in core tools and build awareness of how development cycle phases impact testing priorities.•Contribute to project goals, maintaining bug/regression averages within 50% of pod ****s •Ensure consistency and quality, achieving a high bug verification rate while connecting day-to-day tasks to broader project outcomes.•Leadership•Foster open communication with peers, sharing knowledge, ideas, and solutions to strengthen team effectiveness.•Model collaborative behaviors, creating an environment where questions are welcomed and learning is encouraged.Required Qualifications, Knowledge, and Job-Related Skills•Bachelor diploma or equivalent.•0-2 years of quality assurance testing experience and/or experience troubleshooting PC/Console Games (internship experience is acceptable).•Strong communication skills in English, both written and verbal, to clearly document findings and provide feedback to level appropriate audiences.•Strong analytical skills, attention to detail, creative problem-solving skills, organizational abilities, and a sense of ownership over assigned duties.•Positive attitude along with flexibility, dependability, and excellent interpersonal skills, including the ability to collaborate effectively within a team environment.•Passion for video games and an understanding of gaming mechanics and p**** behaviors.•Willingness to work mandatory overtime during peak periods, including weekdays, weekends, and occasional holidays.•Technical Skills:•Strong familiarity with PCs and various gaming consoles, including handheld gaming devices familiarity with debugging tools and processes is a plus.•Computer literacy with strong proficiency in tools such as MS Word, Outlook, G Suite, and Database Software for documentation and communication.
