To coordinate with Chinese Clientele of Indegene & communicate efficiently between Indegene (English) & counterpart in China (Chinese).
Translation of English Projects to Chinese language & vice-versa
Interpretation of all written & telephonic communication.
Support team members to liaise for all telecommunication & mails on behalf of Indegene to its Chinese clientele and vice-versa.
Achieve high degree of client satisf through execution & delivery of small size / large size projects independently.
Analysis of customers needs, goals and requirements, definition of complex cost structure, project digital strategy, various designs and storyboarding tasks (interface, flow diagrams, functional specifications, definition, design and follow-up of KPI and success critera, production follow-up, quality/UAT tasks, training (workshop, tutorials) of users, technical support, remote assistance.
Manage customer expectations - response time and attitude. Anticipate client side bottlenecks in plan execution and propose solutions to clients or production teams in advance through effective communication.
Handle multiple projects independently in the coming months.
Manage multifunctional teams and build a conducive work atmosphere
Secure assets, conduct review meetings and obtain and document feedback to ensure timely completion of projects.
Coordinate with Finance people to review and manage projects costs
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上海凯熙信息技术有限公司是一家综合的IT软件和服务供应商。经过多年的快速发展，目前凯熙信息的服务网络已覆盖全中国37个城市，和100余家外企高端客户达成长期合作伙伴关系。我们目前是索尼（SONY），武田制药（Takeda）美国国际学校（Sas）等业界巨头的中国区供应商。