Job Description

Title: Order Administrator

Reports to: Great China Finance Manager

Job Summary:

This position serves as the primary contact for sales and MVSD customers in GC China.

Essential Functions:

1. Sets up new customers in Accounting software
2. Enters orders into Accounting Software for MVSD customers
3. Verifies pricing on customer purchase orders against contractual pricing or internal discounting authorities
4. Reviews customer purchase orders for compliance with company policies
5. Maintain the customer information in Golden tax system and generates the invoice after shipment
6. Tracks orders on the backlog and provides sales and customers with updated status of orders
7. Follow the collection for past due invoices
8. Distributes monthly accounts receivable statements to sales and customer
9. Maintains customer files
10. Responds to customer inquiries; troubleshoots customer issues
11. Interfaces with operations group and product services group
12. Handle replacement and product repair and return from customers with operations group
13. 0thers

Knowledge, Skills and Abilities:

1. Strong interpersonal and customer service skills to support rapidly growing sales region
2. Strong accounting system skills; various software knowledge desirable
3. Knowledge of Excel
4. Understanding of Chinese import & export requirements
5. Detail-oriented and organized
6. Strong analytical skills and ability to resolve complex and demanding customer issues efficiently
7. Strong initiative and self confidence

Minimum education and work experience required:

1. 2-4 years of experience with order entry，account management, or customer service in multinational corporation
2. Bachelor degree majoring in business-related , secondary majoring in accounting is plus
3. Fluent in written and spoken English
4. Location near Waigaoqiao is an advantage

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

康耐视公司是为制造自动化领域提供视觉系统、视觉软件、视觉传感器和表面检测系统的全球领先供应商。同时也是领先的工业ID读码器供应商。
康耐视视觉系统帮助公司企业提高产品质量、消除生产瑕疵、降低制造成本、提供低廉的高质量产品从而超越消费者期望。
典型机器视觉应用包括检测缺陷、监控生产线、引导装配机器人以及跟踪、分类和识别零件。
康耐视通过遍布北美、欧洲、日本、亚洲和拉丁美洲的办公室，以及集成与分销合作伙伴全球网络为国际客户提供服务。公司总部位于美国马萨诸塞州波士顿附近的Natick郡。