Job title: Technical Support ManagerIf you are interested in this role, please APPLY on British Council careers website before Sunday, 22 March 2026 - 23:59 China time (GMT+08)Pay Band: 6****: Beijing, ChinaDepartment: ExamsContract Type: Fixed term contract (2 years)Role Purpose & Accountabilities The Exams IT team in Beijing is seeking a skilled technologist to ensure the effective maintenance of exam systems in line with corporate policies and processes. This role is pivotal in supporting business transformation and enhancing user and stakeholder satisf****. You will be responsible for monitoring PaaS and SaaS environments, focusing on the design and construction of monitoring systems tailored to departmental needs. Your primary responsibilities will include designing and optimizing automation and monitoring solutions that align with both departmental and enterprise requirements. You will develop and govern SDLC policies and ****works, establishing robust governance and reporting mechanisms for global system service management. Building strong relationships with internal and external vendors is essential, ensuring compliance with SLAs and cross-partner delivery agreements. We are looking for a proactive individual with a deep understanding of system monitoring and automation, capable of delivering innovative solutions. You should possess solid knowledge of IT system operations, with the ability to troubleshoot production incidents effectively. Familiarity with public cloud telemetry tools and high-availability deployments is crucial, as is experience in managing system releases and enhancements. Excellent documentation and communication skills in Chinese, along with professional proficiency in English, are required. If you are ready to drive efficient and resilient system operations while enhancing user experiences, we invite you to apply and join our dynamic team. Qualifications & Experience:Essential:• Bachelor’s degree • Proficient in English and Chinese• Relevant technical certification, prefer to own Azure and Kubernetes certifications• Strong sense of professionalism, creativity and initiative Deeply understanding of monitoring, automation and should got unique ideas.• Deeply in Azure knowledge, deployment, monitoring and ****manger.• Deeply in Full Chain Monitoring solution, familiar with SkyWalking/Pinpoint/Zipkin/Jeager/kiali• Solid experience in operations and development.Go/Python/.Net/Flask/Django/Node.JS/React.JS/VUEBenefits: • 22 days of Annual Leave • 13th Month Salary • Non-consolidated bonus • Comprehensive health and insurance package – includes accidental insurance, life insurance, and supplementary medical coverage • Social insurance & housing fund - Coverage under national social insurance and housing fund • Professional development - Ongoing learning and career growth opportunities to support your development.

英国文化教育协会是英国提供教育机会与促进文化交流的国际机构。我们为英国以及世界各地的人们创造相互学习、理解与交流的机会。英国丰富的文化教育资源使英国和许多与我们合作的国家都广为受益，通过创造机会、建立联系和增进信任来改变生活。我们与全球100多个国家开展合作，涉及艺术文化、英语语言、教育和社会发展领域。去年有超过6500万人与我们面对面交流，超过7.31亿人通过网络、电视广播和出版物与我们互动。我们成立于1934年，是英国皇家特许的非营利机构，属于英国公共机构。 在北京我们作为英国大使馆文化教育处开展工作，在上海、广州、重庆和武汉我们作为英国总领事馆文化教育处开展工作，我们在中国的考试服务和英语中心以外商独资企业形式进行运营。