Job Summary•Quick and accurate respond customer’s technical queries or issues.•Prepare and arrange jobs efficiently to complete site service on time.In This Role, Your Responsibilities Will Be:•Execute system expansion/upgrade projects accordingly to PMO process.•Support customer on site system operation/maintenance training.•Respond to technical call support request and track for call close timely Cooperate with the Global Service Centre (GSC) to escalate outstanding system issues and track for solutions and root cause.•Support LCS Sales team on technical clarification per necessary. Seek the LCC sales opportunities maintain the close relationship with responsible customers.•Promote DeltaV Guardian/Foundation Support activities to improve customer’s understanding and adoption on such value-added service function.•Self-initiative on product technology learning and be certified on Service qualification. Track the Latest system revision and new system product knowledge.•Keep learning on Knowledge Base Articles (KBA) regarding product applications and sharing experience with team members.•Support the process of parts failure test and warranty replacement.•Complete other jobs assigned by supervisor/manager.Who You Are: •You promote high visibility of shared contributions to goals. You quickly and significantly take **** in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain.For This Role, You Will Need:•Bachelor degree of industrial automation/Process control engineering.•Over 10 years working experience of DCS/PLC engineering, services and maintenance.•Strong technical knowledge of Process Automation products, experience with DeltaV BPCS/SIS is preferable.•Fluent in English and Mandarin (Oral and Written), Ie. CET 6•Willing to take domestic and overseas travel, even at short notice for emergency services.•High degree of initiative and good communication skills, no compromise on teamwork spirit.•Strong Computer proficiency.•Capable and willing to work independently and handle multiple tasks with minimum supervision.•Occupational Health and Safety Acumen.Preferred Qualifications that Set You Apart:•Strong Computer proficiency.•Capable and willing to work independently and handle multiple tasks with minimum supervision.•Occupational Health and Safety Acumen.

Emerson Process Management (www.emersonprocess.com) an Emerson business, is a leader in helping businesses automate their production, processing and distribution in the chemical, oil and gas, refining, pulp and paper, power, food and beverage, pharmaceutical, and other industries. The company combines superior products and technology with industry-specific engineering, consulting, project management, and maintenance services. Its brands include PlantWeb®, Fisher®, Micro Motion®, Rosemount®, Daniel®, DeltaV™, Ovation®, and AMS™ Suite.

艾默生过程管理(www.emersonprocess.com), 是艾默生业务的一部分，是冶金、化工、石油天然气、纸浆与造纸、电力、食品与饮料、制药和其它工业生产、过程和分配自动化的行业领袖。艾默生过程管理将先进的产品和技术结合在为特定工业而设计的工程、咨询、项目管理和维护服务之中。艾默生过程管理旗下的品牌有：PlantWeb®, Fisher®, Micro Motion®, Daniel®,Rosemount®, DeltaV™, Ovation®, AMS设备管理组合和CSI。

招聘邮箱:
上海及南方地区: processsh.recruitment@emerson.com
北京及北方地区: processbj.recruitment@emerson.com
公司网址http://www.emersonprocess.com.cn