Job De****ionProvides pre-sales and/or post-sales consulting to benefit Agilent customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.Manages and coordinates the end-to-end customer experience (from order to installation) by applying broad knowledge of customer situations, company processes, local laws, financial requirements, and international compliance requirements related to customer sales contracts and product shipment.Resolves customer service issues for complex, multi-country or multi-regional accounts.Acts as a liaison between customers and appropriate internal organizations such as Sales, Manufacturing, Logistics and Service Delivery to resolve customer inquiries.Influences changes to production and/or shipping schedules and price changes.May identify and follow up on business opportunities.May be responsible for project management of country, regional or multi-country projects.May require ability to read/write in one or more languages.QualificationsBachelor's Degree or equivalent.SAP experience is required.B2B experience is required.Typically, at least 3 years relevant experience.

安捷伦科技公司（纽约证交所：A）是分析实验室技术领域的专家。 拥有 50 多年的敏锐洞察与创新，我们的仪器、软件、服务、解决方案和专家能够为客户挑战性的难题提供更可靠的答案。 在 2016 财年，安捷伦的净收入为 42 亿美元，全球员工数约为 13000 人。