Responsibility: 1. Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's ****ives and sales goals are met. 2. Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers. 3. Setting up and maintaining a service desk and ****uating its efficiency. 4. Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service. 5. Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.Requirements: 1. A bachelor's degree in business, administration, or related field. 2. Written and spoken advanced to fluent English 3. Previous Service Experience and familiar with ITIL may be advantageous. 4. Excellent leadership, communication, sales, and customer service skills. 5. Strong creative thinking and problem-solving skills. 6. The ability to work under pressure and handle stress.

● Paytm First Games（简称PFG）是由印度移动支付和商务平台—Paytm与阿里巴巴集团生态公司—亚博科技，于2018年1月共同成立的合资子公司。基于印度蓝海市场，我们的愿景是利用一流的技术为你花在游戏上的时间创造价值，无论是娱乐还是奖励（Our vision is to use top-notch technology to create value on the hours you spend on gaming, be it entertainment or rewards）。● PFG采取自主研发，逐步建设强大的产品阵营，覆盖各类游戏产品类型，在印度网络游戏的多个细分市场领域形成专业化布局。 PFG拥有忠实游戏玩家超3000万，月度发放奖金超100亿卢比，年度游戏场次达到12亿次，旨在成为印度的“综合竞技娱乐平台”，为用户提供丰富、健康、时尚、快乐的游戏体验。- 2018年，印度游戏市场规模达到11亿美元。- 2020年，该数字增长至24亿美元，复合年增长率达到49％。印度游戏玩家共计约2.63亿，其中手游玩家约有1.5亿。- 2021年，智能手机渗透率6亿，预计到 2022 年将达到 8.29 亿，游戏市场将达到30亿美元。与此同时，普遍意义上认为，印度正受益于13亿“人口红利”，将迎来经济腾飞期，印度游戏行业发展潜力不可限量。“股神”巴菲特在注资Paytm时说：“很多印度正在经历的变革都是好的，印度的潜力。”印度是一个蓄势如虹的市场，游戏是一个精尖鼎势的行业。