职位描述
塔塔TCS福利: 外企大平台,固定十三薪 早九晚六、周末双休 五险一金,商业保险(可惠及家人) 定期体检 22天带薪假期(带薪年假10天起+带薪病假12天)。学历要求:本科及以上(学信网可查)外资银行项目,英语可作为工作语言。****: TianjinLanguage : English/Chinese专注于启用聊天机器人功能、优化知识管理系统的输出以及促进协作。这个角色对于利用生成式 AI 技术来确保系统可靠、公平并符合用户期望至关重要。Key responsibilitiesChatbot Enablement:•Oversee the deployment and optimization of chatbot systems.•Refine chatbot outputs by improving the underlying knowledge management system and ensuring accuracy and relevance.Collaboration:•Work with platform teams to provide feedback on model improvements.•Collaborate with developers and data scientists to refine algorithms•Partner with business teams to understand their needs and tailor chatbot solutions accordingly.Knowledge management:•Collaborate with knowledge management specialists to maintain and update the chatbot's knowledge base.•Ensure that the chatbot understands context and provides meaningful responses.Data quality assurance:•Preprocess test data and verify the integrity of training data.•Identify issues related to data bias or insufficiencyDeveloping testing strategies:•Design and implement robust testing strategies •Create automated test suites for AI/ML pipelines and APIsTesting Generative AI Systems:•Validate outputs for accuracy, consistency, and fairness.•Conduct functionality, performance, load, and stress testing•Ensure compliance with ethical standards by identifying biasesDocumentation and reporting:•Document test cases, procedures, and results.•Analyse trends in validation data to identify areas for improvementTraining and feedback:•Conduct training sessions for business users to maximize chatbot adoption.•Gather feedback from users and stakeholders to inform ongoing improvements.Monitoring and reporting:•Monitor chatbot performance metrics (e.g., response accuracy, user satisf****).•Provide regular reports to stakeholders on system effectiveness and areas for enhancement.Skills requiredSoft Skills:•Strong communication skills for cross-team collaboration.•Critical thinking to anticipate potential risks in AI models and knowledge management systems.•Analytical mindset to refine outputs based on feedback and performance data.•Ability to interpret complex data and identify trends.Technical Skills:•Proficiency in AI, programming languages such as Python or Java.•Experience with testing ****works like PyTest.•Familiarity with ML ****works (e.g., TensorFlow, PyTorch) and LLMs (e.g., GPT 35).•Understanding of CI/CD pipelines and tools Azure DevOpsQualifications•Bachelor’s degree in computer science, software engineering, or a related field.•2–3+ years of experience in QA engineering or validation roles focused on AI/ML systems.•Knowledge of ethical AI principles and regulatory compliance standards.
企业介绍
About TCS: Established in 1968, Asia's largest software services organization 10.17 billion US$ in FY12 revenues 238,583 Employees representing 110 nationalities working together 1076 Clients over the world 55+ Countries has offices Welcome to join TCS in China You also could log on to to know more about TCS. 塔塔集团是印度的集团公司,创立于1868年,总部位于印度孟买。塔塔集团2010-2011财年总收入为833亿美元,其中58%来自于海外业务。集团在全球各地的职员数量约为42.5万人。143年以来,在印度塔塔这一名字以其恪守良好的价值观和商业道德而广受尊敬。被《福布斯》评为全球最受尊敬的公司第11位。 塔塔咨询服务有限公司(TCS)业务遍及50多个国家, 在全球55个国家拥有超过238,583名IT咨询领域最训练有素的员工, 2002年,塔塔咨询服务有限公司印度IT行业率先进入中国市场,成为中国第一家印度外商独资企业,并一直保持业内领先优势。2005年,塔塔咨询服务有限公司应中国政府邀请,在中国成立了合资公司塔塔信息技术(中国)股份有限公司(简称TCS中国),该公司得到了国家发展和改革委员会的大力支持,皆在依托中国充足的人才优势,打造一个大型的全球外包基地。至今,TCS中国在北京、天津、上海、杭州以及深圳已经拥有5个全球交付中心,超过95%的员工是中国本土人才。同时具备9种语言服务能力,包括英文、中文(简体和繁体)、粤语、日语、韩语、泰语、印度尼西亚语和越南语。TCS中国为全球及国内40多家大型客户提供优质的IT服务,行业涉及金融服务业、制造业、电信以及政府部门。