职责描述:•Coordinate service delivery schedules and resources to ensure timely and efficient operations.•Act as a primary point of contact for clients, addressing inquiries and resolving service-related issues.•Manage case files, documentation, and follow-up ****s to maintain compliance with organizational standards.•Collaborate with internal teams (e.g., technical, sales, logistics) to align service execution with client needs.•Monitor inventory and facilitate spare parts sales coordination for equipment maintenance.•Generate reports on service metrics, including response times, client satisf****, and resource utilization.任职要求:•Experience: 2+ years in customer service, technical coordination, or related fields.•Skills:Strong communication and interpersonal abilities for client and team inter****s.Proficiency in CRM software, Microsoft Office Suite, and data management tools.Problem-solving skills to manage complex service scenarios.•Attributes: Detail-oriented, adaptable to fast-paced environments, and capable of multitasking.•Education:High school diploma required bachelor’s degree in business administration, engineering, or a related field preferred.•Certifications (Optional):Relevant certifications in project management or service coordination (e.g., ITIL, PMP) are advantageousBruker is an equal-opportunity employer. We ****uate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

布鲁克（纳斯达克股票代码：BRKR）是一家拥有50多年历史的全球性企业，我们研发制造的科学分析仪器能够帮助在生命科学、制药、生物技术、医疗与分子诊断研究、应用市场、纳米科技以及材料化学分析领域的企业与科学家们快速解决他们面临的多种多样的探索与应用的问题。我们提供的技术平台包括核磁技术、质谱技术、气相色谱技术、X射线技术、发射光谱、原子力显微镜、光学测量技术、荧光显微镜以及红外与拉曼分子光谱技术。我们的仪器系统在化学、生物、放射学、核设备与爆炸物探测领域有广泛的应用。布鲁克全球旗下由布鲁克Biospin、布鲁克CALID、布鲁克Nano三个业务集团以及布鲁克Energy & Supercon Technology业务部门构成。目前，布鲁克公司在全球范围内的30多个国家拥有70多家分公司与办事处，超过6500名全球员工在为布鲁克的持续发展贡献力量。2014年布鲁克的全球销售额达18亿美元。布鲁克进入中国市场已有40多年的时间，作为全球增长也是潜力的市场之一，中国市场一直受到总部的高度重视，近几年对中国的投资规模和支持力度也在不断增加。布鲁克中国的总部设立于北京，并在上海和广州设有分公司。同时北京和上海均设立了仪器应用培训实验室和售后服务中心。目前布鲁克中国拥有270名员工，2014年销售收入1.12亿美元。全球网址：