•In charge of handling customer complaint.
•In charge of annual customer satisf survey and improvement satisf plan
•In charge of management of product recall.
•In charge of management of advisory notice.
•In charge of adverse event reporting.
•Collect, analyze and report quality data as required.
•Support Quality quarterly review and management meeting
•Support other functional departments on quality related matters.
•Other tasks assigned by QA&RA director.
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50多年来,Werfen在体外诊断解决方案方面不断研发创新来提高效率并加强对病人的呵护。针对这个目标的不懈努力使我们在血凝、急症诊断和自身免疫这些体外诊断专业领域一直居于全球领导地位。 在这些临床领域的专注和专业,以及以客户为主的研发模式是我们成功的关键。通过与我们的制造公司:美国实验仪器公司、Inova Diagnostics和Biokit的密切合作,我们分享最佳方案,优化效率,一起更快更好地实现重大突破。
我们致力于为医院和临床实验室开拓创新的未来,不断提升质量；并且,永远不会忘记每一个样本的背后都有一个病人在等待帮助。