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Technical/Customer Service Man

刷新时间:2023-11-28

金光纸业

面议

上海市 | 本科 | 5-10年

基本信息
工作地点:上海市 所属部门:CMO
职位类别:售后技术支持 招聘人数:1 人
汇报对象:无
职位描述

职责描述:
1.You will determine the needs of the key customers for every sales opportunity by asking probing questions, by understanding specific issues facing the customer based on your paper and tissue manufacturing knowledge.
2.You would be required to do a SWOT analysis of our pulp and understand how our product can add value to the customer against other types of market pulps by matching the customer specific requirements.
3.You would be instrumental in preparing market allocations between various pulp market segments together with the sales teams to maximize profitability.
4.You will act as the market and product/service expert during the sales cycle by bringing insights, product expertise and process management skills to bear.
5.You are expected to serve as a main liaison between the customer, the technical department and the pulp mills to obtain a customized product matching the customer’s requirements.
6.You are expected to work on the product profitability by cultivating a deeper understanding on the pulp product cost, logistics cost and market dynamic to ensure the pulp business unit margins are maintained at the same time enhancing the customers’ value propositions.
7.You would also involve yourself in increasing overall customer satisfaction by ensuring a smooth supply chain, providing support for claim resolution, availability of timely technical support etc.
8.You would collect and circulate market intelligence based on the discussions with customers and support the selling efforts.
9.You will serve as an important leader in the development of the future product and services extensions and enhancements and product strategy.


任职要求:
1. Around 8-10 years in product marketing/ product development/ product strategy in the China market, and preferably around 5+ years of experience in paper and/or tissue manufacturing and preferably around.
2. Specialized process and product understanding required/ expected for this role
3. Hands on knowledge of paper and/or tissue manufacturing.
4. Understand key drivers of the paper and tissue costing
5. Understanding of high level of kraft pulping process is desirable.
6. Understanding of basic fiber pulp properties and its impact on paper/ tissue manufacturing process
7. A high level of communication skills and coordination is required with teams spread across geographically in different time zones.
8. The candidate should have excellent command over Chinese and English.
9. Must be a strong team player to harness knowledge/market intelligence and internal skills to assist with prospecting new sales/closing of sales cycle.
10. Self-starter, independent, high energy individual
11. Willingness to travel.

岗位要求:
学历要求:本科 工作经验:5-10年
年龄要求:不限 性别要求:不限
语言要求:英语 专业要求:不限
企业信息
公司性质:其它 公司规模:10000人以上
所属行业:印刷/包装/造纸
企业介绍

APP(中国)隶属于印尼金光集团(sinarmas)旗下亚洲浆纸业有限公司(Asia Pulp & Paper Co., Ltd,简称APP)。金光集团投资范围远涉亚洲、北美、欧洲、澳洲等地,主要经营浆纸业、金融业、农业、食品加工业和房地产业。

APP(中国)自上世纪90年代初投身中国市场以来,以长江三角洲和珠江三角洲为重点,截止到2012年底,已经以独资或合作形式建立共20余家浆纸企业以及拥有近20家林业公司,总资产达1203亿人民币,总产能达1100万吨,拥有全职员工近4万名。2012年在华销售额超过368亿人民币。到2012年年底,APP(中国)在华环保投入已超过60亿人民币,累计在华纳税183亿人民币,慈善捐款超过6.4亿人民币。为明确企业可持续发展的战略和目标,2008年6月,APP(中国)发布了《“立足中国,绿色承诺”可持续发展宣言》。

更多信息,请访问:www.app.com.cn

企业信息

金光纸业

印刷/包装/造纸

10000人以上

其它

上海市长宁区娄山关路533号金虹桥国际中心II座30-32楼

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