Technical and functional support, maintainance and development of applications supporting business processes in the Life Science industry. Maintain service level and KPI as agreed with customers. Obtaining feedback from customer requirements, issues and technical solutions adhering to regulatory incident/change management system.

Your working time will be distributed approximately according to the percentages shown below:

80 % Technical and functional support and development of relevant applications including testing activities and documentation

10 % Business development (Services, products and concepts)

5 % Department internal activities

5 % Personal education and development
Incident and problem management in accordance with ITIL framework

-Execution of configuration and development activities in accordance with our
Quality management guidelines (QMIT) or externally defined regulatory requirements

-Test activities and documentation

-Methodology and quality assurance

-Reporting to application- or project manager or other stakeholders on progress

-Working closely with both customer and end user to ensure their business running well

-Contributing to continuously developing our services and propositions
development (e.g. sales presentations, one-pagers, developing concepts)

-Personal development, i.e. recommending and taking responsibility for personal business, competency and development targets and activities

-Personal administration, i.e. time registration, expense reporting, etc.

Key performance indicators

As a technical consultant your key performance indicators will include:

-Invoicable targets

-Customer satisfaction (EVALGO, KPIs or other evaluations)

-Internal project appraisal (EVALGO or other evaluations)

-Education targets

-Competency targets

Invoicable and sales targets are agreed upon as part of your annual targets, and
based on your competency level.

Personal Development

Your personal development will be based on the NNIT career paths model and will
be focused around the following competency areas:

-Consulting

-Technology

-Communication

-Project Management

-Personal Values

-Customer Relationship

-Pharma/Biotech Industry


职位要求(Job Requirements)：
1.A bachelor degree or equivalent and min. 5 years of work experience.

2.Excellent team work sprit and collaboration skills.

3.Excellent communication skill, good writing and speaking in English

4.Good service mind set, have ability to build trust with others fast.

5.Experience with PL/SQL scripting, Java development

6.Familiar with the operation on Oracle database and Windows server

7.IT development and test experience with Pharmaceutical background is preferred.

8.LIMS experience is preferred

9.PMP, ITIL V3 are preferred

This position will require you to work on European time for most of the time. You should be available for working at European time.

NNIT A/S是丹麦领先的IT咨询服务公司，致力于运用IT技术解决生命科学行业的各种复杂挑战。过去的十多年，我们将最先进的技术应用于软件开发，业务流程和多方沟通中，我们全方位的解决方案帮助客户提高运营效率，同时实现企业的经营目标。
NNIT提供的服务涵盖开咨询，开发，实施，运营，并为客户提供IT解决方案和IT系统运营的支持。 2016年，我们的收入为28亿丹麦克朗。
今天，NNIT拥有超过2800名员工–其中超过1200人在丹麦境外工作–在中国，捷克，菲律宾，瑞士和美国。
中国分公司是NNIT丹麦境外最大的交付中心。自2006年成立以来，中国分部已 飞速发展为一家规规模超过800人的IT公司。
NNIT中国分部提供的服务涵盖包括IT战略咨询、解决方案开发、系统运营维护、日常技术支持在内的所有业务领域，并成为了NNIT面向欧洲客户的重要交付中心。
与此同时，NNIT中国也拥有许多本地客户，我们秉持NNIT对质量的追求。因此，我们的质量和安全管理系统取得ISO认证并符合其要求，范围涵盖IT系统的咨询、开发、技术管理和服务等方面。