Job Title: Customer Support & Service Engineer
Location: Fuzhou, Fujian Type: Employee
Location: Nanning, Guangxi Type: SOW
Should have strong IT knowledge background (OS, SAN Network, Storage), especial on Open operating system (Unix/Linux, VMWare and others) and has sensitive perspective on IT Application architect. Should have some knowledge of Storage technology (It is better to know Hitachi Vantara Storage) and enterprise storage network.
Responsibilities:
•Hardware installation, maintenance for Hitachi Vantara Storages and SAN switches;
•Implement data access for servers;
•Basically Trouble-shooting for issues, performance checking and others;
•Communicate with global technical support center when met issues;
•Manage cases, projects and customer Relationship.
Education and Work Experience:
•Min degree in computer science and/or related field;
•5 years relevant work experience on OS, storage and SAN Network;
•Ability to converse in Mandarin and English;
•Ability to communicate in English fluently.

Ignite your career with Hitachi Vantara! We have a proven track record of creating the future for more than 100 years. Thousands of the most mission critical systems in the world’s largest enterprises use our solutions today. We’re going to change the way the world works and we’re going to make it a better place. Not by helping our customers and partners innovate but rather, by helping them intelligently innovate so they can deliver outcomes that truly matter for business and society. Hitachi Vantara, a wholly owned subsidiary of Hitachi, Ltd., helps data-driven leaders find and use the value in their data to innovate intelligently and reach outcomes that matter for business and society. We combine technology, intellectual property and industry knowledge to deliver data-managing solutions that help enterprises improve their customers’ experiences, develop new revenue streams, and lower the costs of business. Only Hitachi Vantara elevates your innovation advantage by combining IT, operational technology (OT) and domain expertise. We work with organizations everywhere to drive data to meaningful outcomes. Great careers start with innovation and here at Hitachi Vantara, our promise is to deliver insights that power smarter businesses and inspire social innovation solutions for a healthier, safer future. The key to our innovation is our people -- our culture values respect, diversity, and collaboration. Join our Hitachi family and together, let’s lead the way to extraordinary!