职位描述
Responsibilities:
•Manage a team of servicing advisors to deliver high touch client-facing activities like on-boarding and lending services.
•Partner with RM, Sales, Product and Ops team to ensure integrated and standard services across 5 Wholesale Banking segments.
•To initiate and work with relevant stakeholders to drive and implement strategic process improvements.
•Participate in the development of client implementation and service enhancement strategies that drive client experience satisfaction and revenue growth.
•Responsible for staff management, performance management, budget expense management, reporting and forecasting for areas of responsibilities.
•Ensure full awareness of bank policies, risk controls, regulations and strive for full compliance.
Skills/ Competencies:
•Ability to collaborate and work with various levels of management and business across the enterprise
•Demonstrate e2e ownership and drive for results to support the business.
•Keen on process streamline and good sense of risk controls.
•Strong analytical, problem solving and time management skills
•Excellent in communication, influencing and engagement. Comfortable with direct client and biz partners interaction with proven client interaction abilities.
•Ability to present ideas effectively
•Excellent interpersonal skills, positive attitude, able to perform under pressure
•Strong capability to manage a team and different people
Qualifications:
•Bachelor’s degree or above
•6-8 years’ experience in banking middle office or front office or similar capacity
•Good knowledge in lending services, on boarding and client servicing areas
•Ability to manage a team locally and regionally, people manager with at least 2-3 years experiences is preferred
企业介绍
About United Overseas Bank (China) Limited
大华银行(中国)有限公司(大华银行(中国))是亚洲银行业翘楚——大华银行有限公司(大华银行)的在华全资子公司,拥有中国本地法人银行资格。
大华银行(中国)于2007年12月18日注册成立,注册资本金30亿元人民币,总部设在上海。
大华银行(中国)于2008年1月2日正式对外开业,通过稳健经营、健康发展,目前,已在中国的主要城市拥有十多家分支机构。
大华银行在中国的发展已有超过25年的历史。早在1984年,大华银行便在北京开设了第一间办事处。2006年,大华银行是第一家获批为客户处理资本账目的东南亚银行。2008年,大华银行(中国)获得了人民币零售业务牌照;2011年获得了上海黄金交易所授予的在华黄金交易会员资格;2012年11月,大华银行(中国)获得合格境内投资者(QDII)资格,12月,又获得了银行间黄金询价资格,成为首批获得此项资格的四家外资银行之一。这些都进一步扩展了大华银行在中国的业务。
目前,大华银行(中国)的综合财务实力信用等级被中诚信国际信用评级有限责任公司评为AAA级,评级展望为稳定。