职位描述
As an Industry Representative you will consult with dealers to market Caterpillar products and services and assist in the development of dealer sales capability. This is the third field-based assignment for an experienced individual contributor on assignments that are complex and challenging and begin to become strategic in nature.
Job Duties/Responsibilities may include, but are not limited to:
* Sales liaison among dealers, customers and other Caterpillar personnel. You should be very familiar with the company’s processes, systems and methodologies accountable for contributing to the identification, analysis and resolution of needs and problems in an assigned industry. You will be performing complex analysis work, identifying and resolving problems that are less tactical and more strategic in nature. Challenges include developing and meeting expectations in delivering results, considering and recommending alternative courses of actions, making timely decisions and developing greater communication skills. You will work more directly with other Caterpillar units, customers, and possibly suppliers.
* Counseling dealers in developing increased human performance capability; providing guidance on existing and potential customer service issues and improvement measures within an industry; assisting dealers on forecast, sales/rental/used strategy planning and sales techniques; supporting rollout of new products (eg., products, parts, customer service agreements, other service products); analyzing and communicating marketplace and competitive activity to Caterpillar personnel and dealers; analyzing product application, configuration and utilization that provide the best solution for a customer; assisting dealers with business planning within an industry; creating and promoting programs that increase sales while maximizing price realization; and continuing to develop required proficiency level in the specified foundation competencies and skills.
* Understand and keep current on customer/dealer market needs, understand how and why decisions are made within their work group and organization. You will be responsible for applying those decisions to support and develop product sales, dealer effectiveness, overall segment growth, process improvement, sales management process improvement, etc. You will apply your knowledge of products, technology, industry, etc., in support of Caterpillar, dealer and customer expectations and needs. You may provide direction to less experienced personnel.
* Developmental and continual learning will be directed through experience and staying abreast of technology changes. Key learning comes from continued experience in the assigned industry, enhancing communication and people relationship skills, improving problem solving and analysis ability, building and using business skills, enhancing use of Caterpillar systems and developing leadership abilities. You must stay abreast of industry and technology changes and relate those changes to Caterpillar, dealer and customer needs.
Required Qualifications:
* Strong communication and leadership skills
* A bachelor’s degree in an accredited Marketing or Engineering curriculum
* 3-5 years prior experience in field assignments
* Demonstrated ability to work independently, communicate effectively and work on increasingly more complex assignments and provide direction to lower level reps on project assignments
* Must be willing to travel extensively (50-70%) as well as relocate based upon business needs
Desired Qualifications:
* Knowledge of Caterpillar products, policies, and procedures
企业介绍
卡特彼勒是世界上最大的土方工程机械、建筑机械和矿用设备的生产商,也是全世界柴油机、天然气发动机、工业用燃气轮机以及柴电混合动力机组的主要供应商。
为了加大投资力度和发展业务,卡特彼勒(中国)投资有限公司于 1996 年在北京成立。今天,卡特彼勒在中国投资建立了29家生产工厂,制造液压挖掘机、压实机、柴油发动机、履带行走装置、铸件、动力平地机、履带式推土机、轮式装载机、再制造的工程机械零部件以及电力发电机组。
卡特彼勒(中国)投资有限公司已在中国建立了办事处,培训和产品服务中心,为日益增长的设备用户提供及时周到的服务。由4个代理商组成的经销服务网络为各行各业提供适用的机器和设备,并给予综合性售后服务,使用户在作业中取得更高的经济效益。
卡特彼勒承诺,以领先的优势,为世界各地致力参与基础建设、资源的开发和运输的设备用户,提供物有所值的机器,发动机产品和售后服务。
我们将与合作伙伴及用户一起,在大中华区建设未来。
更多信息请访问 www.cat.com
更多职位信息请访问 www.caterpillar.com/zh/careers.html